PRODUCT / INTERNAL BUILD

SandeshX — Multi-Tenant Messaging Platform

A multi-tenant messaging platform designed for large-scale SMS and WhatsApp broadcasting with tenant management, backend APIs and gateway integration.

ViteFastAPIPostgreSQLKannelSMSWhatsAppMulti-tenant SaaS

Confidential client names are omitted. Interfaces are representative product UIs and architecture from systems designed in this practice.

SandeshX multi-tenant SMS and WhatsApp broadcast console

Project overview

SandeshX is a messaging control plane: tenants send SMS and WhatsApp at volume without each one running their own Kannel.

Business challenge

Broadcast tools die on credits, DLT/template rules, and noisy neighbors. Multi-tenant messaging needs queues and identity as much as a pretty composer.

Solution architecture

Vite UI, FastAPI, PostgreSQL for tenants and credits, Kannel (and WhatsApp Business paths) as gateways. Jobs, not fire-and-forget loops.

Composer → tenant policy → job queue → gateway → DLR back into the tenant.

SandeshX — Multi-Tenant Messaging Platform
Tenant UIVite composer
FastAPIAuth · credits · jobs
KannelSMS / SMPP
DLR / logsPostgreSQL
Gateways are replaceable. Tenant policy is not.

Technology stack

ViteFastAPIPostgreSQLKannelSMSWhatsAppMulti-tenant SaaS

Key features

Tenant isolation

Credits, senders, logs per tenant.

SMS at volume

Kannel-class delivery.

WhatsApp broadcasts

Template-aware, not unrestricted chat.

API access

Same jobs the UI runs.

My role

Product architectureTenant modelFastAPIGateway integrationBroadcast jobsUI

Implementation

Documented Vite + FastAPI + PostgreSQL + Kannel stack. Useful as CPaaS-adjacent proof next to the voice work.

Results / capabilities

  • Shared gateway, isolated tenants
  • Job-based broadcasts
  • SMS and WhatsApp as channels

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