CONFIDENTIAL PROJECT

Custom PBX Agent Panel with WebRTC and Call Control

Agents take calls in the browser. The PBX still owns hold, transfer, mute and who is allowed to see which queue.

WebRTCAgent panelRBACFreeSWITCH4:43

What this demo shows

  • WebRTC calling from the agent desktop — no separate softphone required.
  • Hold, transfer, mute and related call-control actions on the live call.
  • Role-based access so supervisors and agents do not share the same surface.

Selected projects are presented without confidential client identities where required. The recording is the system — not a slide deck.

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