BUSINESS SOLUTIONS · WHAT YOU GET

Hosted PBX, CCaaS, AI voice and CRM outcomes, not job titles

Solutions = what a buyer can point at in an RFP: custom AI CRM & industry workflows, hosted cloud PBX, multi-tenant PABX, AI call center, WebRTC softphone, CRM/ERP, private AI, migration or production rescue. Engineering lanes: Services. Packaged RFQs: Products. Proof: Projects · Demos.

Solutions, what the buyer gets

Assembled outcomes you can buy or scope: cloud PBX, multi-tenant PBX, CCaaS, AI call center, private AI, telecom SaaS, migration, rescue.

Use this when the question is “what capability do we need?”

Services, how we work

Engineering lanes: FreeSWITCH, Asterisk, WebRTC, AI voice, CRM/ERP, SaaS, consulting and production rescue.

Browse services → · Watch demos →

Services are how we work. Solutions are what a buyer can point at in a search or an RFP: custom CRM/ERP, insurance operations, legal and markets products, messaging SaaS, retail & bulk fax broadcasting, private AI, workflow automation, AI call center, cloud PBX, multi-tenant hosted PBX, WebRTC clients, IVR, PBX migration, production rescue, and AI-powered digital forensics & DFIR.

The edge over a generic UCaaS landing page is the picture: who owns SIP, who owns media, who owns identity, who owns the record, and what happens when any of those fail.

Not sure which solution?

If calls are already dying, start with production rescue. If CRM, dialer and AI pilots do not share tenancy, start with custom AI CRM & automation. If five legacy tools own the work after the call, start with custom CRM/ERP. If data cannot leave the building, start with private AI.

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Where this already shows up

Same fifteen cases as Services, so a first click on Solutions still sees the range.

Telecom manufacturing ERP for inventory, orders and customersCRM / ERPTelecom ops, GST bills, HR portals Insurance ERP with WebRTC contact center and click-to-dial deskInsuranceAgency OS + WebRTC desk Multi-tenant CCaaS contact center with agents, queues and campaignsCCaaSNestJS + Vue + FreeSWITCH ESL Expert consulting marketplace, Asterisk telephony, wallets and VPS adminMarketplaceConsulting · Asterisk · Laravel ArthurVox Asterisk voice AI on RTP with STT, LLM and TTSAI voiceAsterisk RTP, one TTS path ZenTech AI multi-tenant AI receptionist for home services and clinicsAI receptionistHome services & clinics, isolated tenants AI legal assistant for Indian law with BNS, BNSS and document draftsLegal AIIndian law, not legal advice AI-powered portfolio analysis platform with holdings P&L and insightsMarketsPortfolio P&L, not a broker SandeshX multi-tenant SMS and WhatsApp messaging platformMessagingSMS CPaaS · DLT · wallets Restaurant CMS and mobile API, menus, events, vouchers and pushHospitalityAndroid Studio · REST API Event Website Builder SaaS, wedding, reunion and baby microsites with admin desk and static HTML publishingEventsWedding · reunion · baby sites Property Management and Booking Platform, hospitality booking engine and multi-property PMSHospitalityBooking · PMS · IT/DE/EN Italian Hotel Guest Compliance, ISTAT and Questura reporting deskHospitalityISTAT · police guest filing NSC Race Picks, speed skating fan picks and Charisma adminSportsFan picks · race placement Care Home Management Software, Laravel admin and mobile caregiver workflowsHealthcareLaravel · React Native Field Service Management Platform, GPS dispatch and multi-tenant marketplaceField serviceLawn/snow · Ionic apps Event Management and Booking Platform, multi-tenant listings and mobile discoveryCommunityLaravel · React Native School Management ERP, students, fees, attendance and multi-role adminEducationSchool ERP · CodeIgniter Project collaboration platform, boards, documents and agendaPM / OpsWorkgroups · boards · docs Membership and Loyalty Platform, events, loyalty ledger and member portalMembershipEvents · loyalty · PHP MVC Multi-tenant IP PBX and UCaaS platform with isolated business tenantsHosted PBXTenants you can isolate

How a solution is assembled

Outcome → planes
Business jobAnswer · host · sell · embed · migrate · rescue
Numbers & carriersDID, CLI, failover
Call controlPBX · queues · policy
ExperienceIVR · AI · WebRTC · mobile
System of recordCRM · billing · RBAC · tickets
Every Explore page names these boxes for that outcome. If a box is missing, the project is a demo.

Outcomes the stack alone does not name

A buyer in a search box rarely types “FreeSWITCH.” They type the job.

Run CRM and ERP

Leads, GST-style bills, stock, HR portals and insurance desks on one login.

Embed calling

Browser and companion mobile clients on your PBX, not a CPaaS widget you cannot inspect.

Sell seats safely

Multi-tenant IP PBX for MSPs/ITSPs, isolation, provisioning APIs, white-label and reseller layers.

Automate across systems

AI agents connected to CRM, ERP, APIs, voice and WhatsApp, with human approvals where it matters.

Leave the old box

Hardware IPPBX, chan_sip or a locked suite → software/cloud with a rollback.

Restore live traffic

One-way audio, dead trunks, WebRTC ICE failures, the incident that is already paging.

Broadcast fax at scale

Retail fax and bulk campaigns with Admin · Reseller · Customer roles, DNC/leads, wallets and delivery reports.

Explore a solution

Custom CRM and ERP solution for sales, billing and operations
OUTCOME
CRMERPInsurance opsHR portals

Custom CRM & ERP

Custom CRM/ERP for telecom, insurance, SaaS and operations, workflows, billing, HR, APIs and optional WebRTC/SIP on one login.

Explore solution →
Multi-tenant hosted PBX with isolation, billing and white-label
OUTCOME
IsolationRBACBilling

Multi-Tenant IP PBX

Build or white-label hosted VoIP for MSPs, ITSPs and SaaS, tenant isolation, provisioning APIs, resellers, WebRTC and billing. Not a shared GUI.

Explore solution →
Custom VoIP platform and TPaaS with APIs and routing
OUTCOME
APIsNumbersTPaaS

VoIP Platform

APIs, number inventory, routing and an admin OS, a vertical TPaaS, not a Twilio clone for its own sake.

Explore solution →
IVR automation with DTMF trees and API leaves
OUTCOME
Real-time voiceLive transcriptDTMFCRM actions

AI Voice & IVR Automation

From phone call to business action, live transcription, natural voice, barge-in, DTMF fallback, CRM/API workflows and human handoff.

Explore solution →
Production VoIP and WebRTC rescue for live call failures
OUTCOME
One-way audioTrunksLive incident

Production Rescue

Calls are dying now. Restore traffic, name the layer, attach the proof, then monitor so Friday does not repeat.

Explore solution →

Build vs buy at a glance

If you…PreferExplore
Need a standard office phone system this monthBuy a suiteWe can still integrate SIP/CRM later
Need industry workflow, CRM/ERP or resaleBuild or hybridCRM / ERP / VoIP platform
Already pay a painful CPaaS billHybrid, then own the coreCloud PBX
Want to sell PBX seatsBuild tenancy firstMulti-tenant PBX
Still on a hardware IPPBX or chan_sipMigrate, then extendPBX migration
Calls already failing in productionRescue firstProduction rescue
Need AI-assisted evidence / timeline after an incidentInvestigateAI-Powered Digital Forensics & DFIR
Need retail fax or bulk fax campaignsBuild fax SaaSFax broadcasting
FAQ

Solution questions

Pick the outcome. Individual and company briefs both start from Contact.

A service is a capability (FreeSWITCH, WebRTC, DevOps). A solution is a business outcome assembled from those capabilities. Most projects buy one solution and pull two or three services.

Yes. That is the intended path: fix the tree and API leaves, then add an AI worker on the same queue events. Do not buy a conversational demo that cannot DTMF or transfer.

Yes. Indian SIP/IMS trunks, local DIDs and global carriers are routine. Number reputation and recording locality are designed, not assumed.

Start from the outcome: run CRM/ERP, ship a domain product, operate a center, host extensions, sell seats, embed calling, migrate off hardware, restore an outage, or replace a dead IVR. Each Explore page names who owns SIP, media, identity and the record for that job.

Custom CRM/ERP, a vertical product (legal, markets, messaging), an AI receptionist for missed inbound, AI call center, cloud PBX, multi-tenant hosted PBX, in-app WebRTC, programmable IVR, hardware-to-cloud migration, or live production rescue. Most engagements pick one outcome and pull two or three services.

No. Voice is one plane. Clixxo, Insurance ERP, Foliolytics, the Indian-law assistant, SandeshX and Predictive Behavior eXchange are on the public case list. If you only need a trunk restored, that is still a first-class job.

Missed inbound → AI call center or AI voice. Office phones you own → hosted IPPBX. Selling seats → multi-tenant PABX. CRM plus calling → custom CRM/ERP. A short bug → production rescue. Then Contact.

Start at multi-tenant PABX or custom VoIP / TPaaS. Suites win for email-centric offices. You win when isolation, billing and industry workflow are the product.

Pick an outcome. We will draw the planes.

Share modules, volume, carriers, tenants and the workflow. The reply is an architecture, not a brochure.

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