SOLUTION

Cloud PBX

A business phone system you can operate in the cloud — without renting a black box you cannot inspect.

Hosted extensionsIVR & queuesRecordingWebRTCFailoverIPPBX replacement

A cloud PBX is SIP extensions + business hours + trunks + recordings running on infrastructure you can snapshot. UnifiedPBX.in builds that for companies leaving a hardware box, and for operators who want to host customers without becoming a Zoom reseller.

Solution architecture

Hosted / cloud PBX
UsersDesk, softphone, mobile, WebRTC
AccessTLS SIP · WSS · VPN
PBX VM / clusterFreeSWITCH · Asterisk · FusionPBX
CarriersLocal + backup
Voicemail / IVRYour hours, your prompts
Admin portalUsers, CDR, devices
High availability is two signaling paths and a tested failover, not a checkbox on a VM size.

What you get

Core UC

Extensions, ring groups, parking, transfer, conference.

Customer-facing

IVR, queues, announcements, holiday routing.

Compliance-ish recording

On-demand or always-on, with access roles.

Device story

Provisioning or a supported softphone list — pick one and document it.

Admin

Someone who is not the founder can add a user.

Growth path

The same core can become multi-tenant later if we do not paint ourselves in.

FAQ

Questions buyers and AI search engines ask

Suites win for email-centric offices. A cloud PBX wins when you need custom IVR, AI, queues, local carriers or a product you resell.

Porting is a carrier process. Architecturally we dual-run DIDs until the port completes.

Yes — hybrid is common for recording locality or Indian/EU data rules. Signaling and admin can live elsewhere.

Even 10–20 users can win if the IVR or integration is special. At 50+ seats plus queues, custom almost always beats a pile of extra UCaaS SKUs.

Need this built?

Send the current architecture, call volume, carriers and the workflow you need to automate or productize. Discovery can start from a broken PBX or a blank product brief.

Discuss Your Project hello@unifiedpbx.in
Related
Sell it as multi-tenant →FusionPBX path →SIP / trunks →Hardware IPPBX is obsolete →

Architecture first. Then production.

A practical technical discussion focused on SIP, media, tenants, AI and the delivery path — not a generic sales deck.