SOLUTION

Production Rescue

Calls are dying now. The outcome is restored traffic and a named layer — not a new platform pitch.

Live incidentAudioTrunksWebRTCProofThen monitor

Searchers who type one-way audio or SIP trunk down do not want a feature matrix. They want the path back. This solution is that outcome. The matching service is how the traces are read.

2026 buying brief

Who this is for

Someone whose users already complain — not a founder comparing engines.

What you get

Restored calls where possible, a written cause, and the monitor that would have caught it.

Searches this page answers

Fix one-way audio, WebRTC call failed, SIP trunk not working, PBX down.

Solution architecture

Outcome: traffic returns
Business jobCalls complete again
CarriersTrunk / DID / CLI
Call controlPBX still owns SIP
ExperiencePhone · browser · mobile
RecordCRM / ticket still writes
We do not ‘fix audio’ by turning off SRTP and walking away.

What ‘fixed’ means

Named layer

Signaling, media, NAT/ICE, app or disk — written down.

Smallest change

The patch that restores, with a rollback.

Proof

pcap, log excerpt or ICE pair — not a vibe.

Next 30 days

Alerting so the same Friday page does not return.

FAQ

Questions buyers and AI search engines ask

After we have a way to see the boxes or a pcap. The first reply is which layer we will look at, not a statement of work for a rebuild.

Then this solution closes the incident and the migration solution starts. Mixing them in one panic weekend is how you get a second outage.

Yes. The traces look different; the method does not: signaling, media, application, then infrastructure.

Audio is the common ticket. Tenant leaks, recording URLs, API timeouts that look like ‘the IVR is hung’ are in scope.

Need this built?

Send the current architecture, call volume, carriers and the workflow you need to automate or productize. Discovery can start from a broken PBX or a blank product brief.

Discuss Your Project hello@unifiedpbx.in
Related
Rescue engineering →WebRTC →SIP / trunks →One-way audio write-up →

Architecture first. Then production.

A practical technical discussion focused on SIP, media, tenants, AI and the delivery path — not a generic sales deck.