15:06
CONFIDENTIAL PROJECT
Insurance Agent Panel with WebRTC Calling
Leads and the live call sit on one desk. The agent does not tab-switch between a CRM and a softphone.
Watch demo →What this demo shows
- Separate admin and super-admin roles for day-to-day operations versus platform control.
- A multi-tenant contact-center product rather than one PBX per customer.
- The surfaces supervisors use to watch queues and assignments.
Selected projects are presented without confidential client identities where required. The recording is the system — not a slide deck.
On this site
The same work, as a case study, service or article.
CCaaS case study →Contact center development →AI call center solution → About Pankaj Joshi →More demos
15:06
5:35
PRODUCT / INTERNAL BUILD
AI Legal Assistant for Indian Law — Offline Platform
Indian legal research as an application: models, retrieval and workflow on infrastructure you can keep offline.
Watch demo →
13:56
CONFIDENTIAL PROJECT
Insurance ERP SuperAdmin — Multi-Tenant Command Center
Platform-owner view: every agency, agent and campaign without mixing tenant records.
Watch demo →Building something in this class?
Share the workflow, current stack and constraints. The first reply is an architecture-minded review.
Discuss Your Project