SERVICE

Architecture & Consulting

A written architecture and feasibility call before you hire a team — or before that team goes another quarter the wrong way.

Build vs buyFeasibilityTrace reviewRFP / vendorModernizationAI + SIP

Consulting here is decision support with diagrams. Buyers searching VoIP architect, CCaaS consultant or AI voice feasibility usually have three vendors and no picture of RTP. We draw the picture, then say what not to build.

How a feasibility review is structured

Discovery → decision
InputsCall flows, volume, regions, compliance
ConstraintsCarriers, team, budget, latency
OptionsSuite · CPaaS · custom · hybrid
Chosen architecturePlanes, APIs, failure paths
90-day planWhat to prove first
If we cannot name the first production test, the architecture is still a mood board.

Typical questions we settle

Engine

FreeSWITCH, Asterisk, FusionPBX, or keep a suite and integrate.

AI path

Hosted voice agent vs media bridge you operate.

Tenancy

Single enterprise vs sellable multi-tenant.

Numbers

Whose DIDs, whose reputation, whose recording disk.

Team shape

What your developers can own vs what a specialist must own.

Cost model

Minutes, seats, GPU/STT, support load.

Send whatever you have: a Wireshark file, a vendor slide, or a paragraph. The first response is whether the problem is architecture, implementation or a carrier ticket.

FAQ

Questions buyers and AI search engines ask

A diagram, a decision log (engine, tenancy, AI vendor vs custom, CPaaS vs SBC), risks, and a sequenced delivery plan. Not a 40-page novel nobody implements.

Yes. We mark what is signaling, what is media, what is lock-in, and what is a demo.

Often. Design, then implementation support, or we build the risky slices (SIP/media/AI bridge) while your team owns the product UI.

No. A founder with a trunk and a deadline needs the same boundaries as a 200-seat center. The document is shorter; the physics are not.

Need this built?

Send the current architecture, call volume, carriers and the workflow you need to automate or productize. Discovery can start from a broken PBX or a blank product brief.

Discuss Your Project hello@unifiedpbx.in
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Architecture first. Then production.

A practical technical discussion focused on SIP, media, tenants, AI and the delivery path — not a generic sales deck.