INDUSTRY

Education & training institution phone system

Route parents, students, admissions and staff to the right campus team without overloading the main office line.

Configure my business phone system Asterisk case study

Workflows we can scope

Admissions and fee-enquiry queues
Department and campus directories
School-office and transportation enquiry routing
Parent notification integrations where supported
After-hours instructions and agreed emergency escalation paths
Integration with student or school-management systems when APIs are available

Example: A caller selects campus and department; admissions joins the queue during intake season with overflow to voicemail or callback.

Safeguarding, emergency calling and child-data policies must be defined for your institution and jurisdiction.

Telephony foundation

These workflows sit on UnifiedPBX — self-hosted Asterisk 22 with a web admin and database-backed control plane (extensions, trunks, IVR, queues, CDR, optional WebRTC). Core PBX capabilities are distinct from industry modules and third-party integrations.