INDUSTRY

Hotel & hospitality phone system

Connect reservations, reception, guest services and operations with consistent external and internal calling.

Configure my business phone system Asterisk case study

Workflows we can scope

Reservation and booking-team routing during business hours
Front-desk and guest-service extensions
Housekeeping, maintenance and management departments
After-hours guest-service handling
Optional multilingual IVR or AI-assisted enquiries
Property-management or booking-system integration where supported

Example: A reservation enquiry reaches the bookings team in hours; outside hours callers hear agreed options or reach night staff.

PMS/booking features require integration with your property platform — not included in the core PBX alone.

Telephony foundation

These workflows sit on UnifiedPBX — self-hosted Asterisk 22 with a web admin and database-backed control plane (extensions, trunks, IVR, queues, CDR, optional WebRTC). Core PBX capabilities are distinct from industry modules and third-party integrations.