INDUSTRY

Restaurant & food-service phone system

Route callers by location and time of day when the dining room is too busy to answer every line.

Configure my business phone system Asterisk case study

Workflows we can scope

Opening hours, location and menu-information IVR
Reservation and event-booking routes
Branch selection for restaurant groups
Overflow to another site or callback capture
Optional reservation or ordering-platform integration
Holiday and special-hours announcements

Example: A group brand asks callers to pick a branch; event enquiries use a separate queue from table reservations.

Online ordering and table-management integrations are scoped modules — not bundled with core telephony.

Telephony foundation

These workflows sit on UnifiedPBX — self-hosted Asterisk 22 with a web admin and database-backed control plane (extensions, trunks, IVR, queues, CDR, optional WebRTC). Core PBX capabilities are distinct from industry modules and third-party integrations.